Returns
Products purchased from evanhealy.com: If you’re unhappy with a product purchased from evanhealy.com you may return it for a full refund within 45 days.
To receive a refund contact [email protected] for a ‘Return Authorization’.
Upon receipt of your return, a credit will be issued within 30 days. Original shipping charges are refunded if the return is a result of our error.
Exclusions:
- Rituals: Whether you’re purchasing our sample-sized Ritual boxes for $29.99 or one of our full-sized item Rituals over $100, we are unable to accept returns or exchanges of individual items. The items in the rituals are not sold separately. The package has been discounted significantly to offer an affordable means for you to enjoy many different items. It’s a package deal. That means you can return the whole kit/ritual with any number of items sampled but not used completely. Unfortunately we are unable to provide a refund or exchange for one or more items alone. Once you’ve experimented with a Ritual and if you found it unsatisfactory and returned it for a credit, we are unable to accept a second return of the same sample-sized ritual (box).
- Multiple units of same item purchased: If you purchase 2 or more units of the same item, try one before opening the other units. If you are dissatisfied with the unit that you first open, then we will provide a credit for that item and the additional unopened units. However, if you open additional units of the same item that you already found unsatisfactory, we are unable to credit you for those items. Those items will be credited upon receipt if found to be in an unopened, unused condition in their original packaging in good condition.
- Overstock & sample products: All sales are final on product samples and specially priced items from our overstock collection.
- Products purchased from one of our resellers (natural foods stores, wellness centers, spas): Contact the store or reseller directly.
